Christmas 2024 Terms & Conditions

Terms & Conditions 

  • Early Bird Promotion till 15 December 2024, Sunday.
  • Festive items are available from 12 Nov 2024 – 01 Jan 2025. 
  • Orders must be made at least 5 working days in advance, from Mondays to Fridays (except public holidays). Orders received after 5pm will moved to the next working day. Example: Monday Earliest Delivery on the following Monday; Friday Earliest Delivery on the following Friday, Saturday & Sunday 
  • Full payment is required upon placing the order online. 
  • For delivery between 23 – 26 December 2024, orders must be made by 16 December 2024, Monday, 5pm. 
  • Last order date for delivery between 27 – 31 December 2024 & 1 January 2025 on 19 December 2024, Thursday, 5pm.  
  • Any order amendments or cancellations must be made at least 3 working days before 5pm, from Monday to Friday prior to the delivery/collection date and verified by Délifrance sales team via email.  
  • There will be a cancellation fee of 50% of the total bill for cancellations made less than 48 hours prior to the delivery/collection date. No refund will be given for order cancellation made less than 24 hours. 
  • A Festive Surcharge of $10/order will be applicable for all order(s) (Delivery/Self-Collection) falls on 14 – 26 & 31 December 2024 & 1 January 2025. 
  • All prices stated are inclusive of prevailing GST.  
  • Weightage of roast meat indicated are approximate raw weight measurement. All hot food items will be in room temperature. Reheating is recommended before serving. No pre-portioning services available.  
  • Disposable wares are not included and can be purchased here 
  • Délifrance reserves the right to change and substitute products of equal value in the event of any unavailability of product featured in catalogue.  
  • Pictures are for illustration purposes, presentation and actual products may differ from pictures shown.  
  • Decorations, trimmings, garnishes, tablewares, and cutleries shown are not included. Cake design may subject to slight variation and decorations used may vary. 
  • All information is correct at time of printing and may be amended without prior notice. 

Delivery / Self Collection 

  • Delivery time slot is subject to availability and delivery fee is chargeable based on order value & period.  

Delivery Fee

Orders below $400, $30.00 per location 

Orders above $400,  Waived per location 

Delivery Time Slots

Time may vary ±30 minutes before or after the stipulated slots due to the unpredictable weather or road traffic conditions

  • 09:00am – 11:00am  
  • 11:00am – 01:00pm*  
  • 01:00pm – 03:00pm 
  • 03:00pm – 05:00pm 
  • 05:00pm – 07:00pm* 

Roasted Meat & Bundle Deals Delivery Time slots*

  • 11:00am - 1:00pm
  • 5:00pm – 7:00pm
*Savoury Delights and Festive Bundle Deals are available for self-collection at selected stores only.  
    • Collection Time:  1:00pm / 6:00pm 
    • Pick-up is only available at JEM, Toa Payoh HDB Hub, Northpoint City, Tampines 1, Changi City Point, Waterway Point, SingPost Centre, Downtown East, and Sengkang Hospital only.